The Oracle Utilities Customer Care & Billing (CC&B) Conference registration is now open, see below!

As a user-managed & organized event, the 2018 CC&B agenda will come together as customer presenters volunteer. If you are interested in presenting, customer speakers attend for FREE when they confirm no later than November 30, 2017 by emailing (one free customer registration per session). We understand that some customers may require an agenda to secure travel approval, so we encourage you to download the 2017 OUUG Conference Program as an example of the types of presentations & training sessions that are typically delivered. Download 2017 OUUG Conference Program here.

*NEW – JUST ADDED* For the first time at OUUG, CC&B training will be available: Understanding Oracle CC&B 2.6 Added and Depreciated Features & Functionalities. CUSTOMER ATTENDANCE ONLY for this Training Class. In this hands-on workshop, learn how these CC&B features can enhance your customer service. We will also discuss enhanced CC&B Reporting capabilities. You will be able to view the features interactively with the instructor. Advance Registration Required at (under CC&B) & limited to 24 students per session. Hosted by Enterprise Solutions Consulting – Oracle CC&B Specialized Partner.

SPEAKERS INFO: If you are presenting, please click here for Speaker/Session Guidelines.


EARLY BIRD DISCOUNT: By October 31st, 2017
Oracle Customers & Staff $385 USD per person
Partner/Vendor Attendees $585 USD per person

LAST CHANCE DISCOUNT: By November 30, 2017
Oracle Customers & Staff $485 USD per person
Partner/Vendor Attendees $685 USD per person

REGULAR REGISTRATION FEE: After December 1st, 2017 
Oracle Customers & Staff $585 USD per person
Partner/Vendor Attendees $785 USD per person

Provides entry to evening events & conference meals $150 USD per person

Customer Speakers Attend FREE, see below!

As a for-users, by-users coordinated event, the 2018 Conference Schedule will come together as we receive volunteer presenters. Customer presenters will receive FREE OUUG registration if abstract is submitted by the October 31st, 2017 deadline (clients only; one discount per session). If you are interested in presenting a session or have a track, topic or session idea, please contact us at

OUUG Conference Schedule-at-a-Glance

Sunday, Feb. 25th Afternoon

Oracle Utilities Edge Customer Conference Product Forum Registration

Monday & Tuesday Feb. 26th & 27th

Oracle Utilities Edge Customer Conference Product Forum. Requires a separate registration fee & process managed by Oracle. Information and invitations forthcoming from your Oracle representative. Click here to learn more.

Tues, Feb. 27th
5:00pm - 7:00pm
5:00pm - 8:00pm

OUUG Conference Registration
OUUG Vendor Night Welcome Reception & Expo
InterContinental New Orleans

Wed, Feb. 28th
8:30am - 4:30pm
5:30pm - 9:00pm

Opening Ceremonies/Keynote Address
Conference Tracks/Breakout Sessions
"Night at the Mardi Gras World Muesum" celebration;
transportation & dinner provided.

Thurs, March 1st
8:30am - 3:00pm
3:00pm - 4:00pm

Conference Tracks/Breakout Sessions
Closing Ceremonies/Conference Ends

Presenting Sponsors

Platinum Sponsors

Gold Sponsors

Industry Partner

CC&B Contact
CC&B Users Group Chairman
Blanca (Moreno) Barajas
Las Vegas Valley Water District
(702) 870-2011

Leslie Miller
Las Vegas Valley Water District

Conference & Sponsor Director
Cathy McCause Fuss
M (209) 564-6744