THANK YOU TO OUR OUUG SPONSORS!
Process Solutions Assurance (PSA), an Oracle Gold Partner founded in 2010, brings over 60 years of experience in Asset Management and Work Management disciplines and 30 years specific to Oracle Utilities applications. PSA is committed to providing focused focused consulting services & technology products to meet end-to-end needs of the utility industry. Through our comprehensive services, we collaborate with our clients to define the strategic vision, to measure and optimize the operational efficiency, providing tactical improvements to manage and improve your organization. We has also invested heavily into the Asset Management and Reliability space with co-founders Jack Lucy and John Clow both gaining their Certified Reliability Leader certification from the Association of Maintenance Professionals and promoting the Uptime Elements, a Reliability System for Asset Performance Management from ReliabilityWeb.com. The insight and knowledge gained from the focused advancement provides Process Solutions Assurance with unique Strategic Road mapping, Executive Management and ISO 55000 audit capabilities.
Red Clay, a leading consultancy for utilities, delivers seamless integrations of leading software systems. We are the preferred choice for software integration and managed services at utilities. Our unparalleled experience, expertise and execution fuels project success. Visit www.RedClay.com to learn more about us.
Origin Consulting, LLC is a consulting firm focused on the Energy and Utilities Industry. We are the trusted advisers to our Customers and are experts at implementing and supporting applications that are core to every Utility’s business.
Atlanta-based Triniti Consulting provides business-driven technology solutions to address the needs and challenges of the modern, digital utility. Triniti is composed of thought-leaders who not only understand how the industry is developing today but where it is going in the future. This allows Triniti to guide utilities in the best solutions to meet the most complex business requirements of today, while building scalable and adaptable solutions for the future. Triniti has extensive knowledge and experience in key industry processes supported by Oracle Utilities smart grid on-premise and cloud solutions, including but not limited to, streamlining meter-to-cash processes, promoting customer engagement initiatives, and advancing and optimizing distribution automation. In addition to being primary system integrators, Triniti also offers client side services including vendor oversight, IT roadmap strategy, vendor selection, etc. Leveraging industry best practices, breadth of experience integrating with third party applications, and in-depth knowledge of the Oracle Utilities products, Triniti can help utilities of all sizes exceed short and long term strategic objectives. For more information, visit www.TrinitiConsulting.com.
Emtec is an IT consultancy dedicated to helping world class organizations in the enterprise, education, and government markets drive transformation and growth by employing the latest enterprise technologies and innovative business processes. We empower our clients to accelerate innovation and deliver amazing client experiences to better compete and ultimately lead in their industry. Our “Client for Life” approach is built upon over 20 years of delivering rapid, meaningful and lasting business value. Our offerings span the IT spectrum from Advisory, Applications (Enterprise, Custom, Mobile and Cloud) as well as a suite of Analytic and Infrastructure Services. Visit www.EmtecInc.com
Intoollect is all about enabling higher Return on Technology (ROT), and ensuring unparalleled customer satisfaction …repeatedly and predictably. Our tools-based approach has saved our clients millions. Our principals each have over 10 years’ experience with the Oracle Application Framework of the Customer Care and Billing, Revenue Management and Billing, and Public Sector Revenue Management applications. As Intoollect (formerly ProMark Solutions), we have delivered on time, under budget, and with a proven methodology of knowledge transfer for client self-sufficiency. Every year we have applied our real-world experience to extend our software tools, which can be licensed or offered as part of our services. Visit www.Intoollect.com
Milestone Utility Services is a certified Oracle Partner helping gas, electric and water utilities nationwide improve functionality of Oracle applications to enhance the utility customer experience and internal business processes. Since 2002, our technical, functional and financial experts help utilities nationwide complete end-to-end CIS upgrades, data migration projects, business process optimizations, application maintenance, Oracle technology upgrades, and other solution delivery services.
In 2013, we developed Milestone ePortal, a web-based, single sign-on customer self-service portal and mobile app with specific adaptors to Oracle Customer Care and Billing (CC&B). Visit our booth at OUUG Vendor Night to see Milestone ePortal 2.0 or visit www.musiusa.com to learn more about our company overall.Visit www.musisua.com
Get more from your data. Utilitec empowers utilities to maximize the use of your base data to deliver the right message to the right customer at the right time. We are a premier provider of customized print, electronic presentment, and payment processing solutions for the utility industry. We provide critical visibility into billing and payment data. We are leaders in synchronizing your customer communications to inform, engage, and deliver on time, every time. Whether you need document design, full-color expertise, data management, or truly personal customer service, our team is entirely in-house, quality-focused, and solution-driven. Visit www.Utilitec.net
Meridian Integration has been an Oracle Utilities trusted integrator for over a decade. Meridian is the only Oracle Utilities integrator that also provides comprehensive enterprise data governance strategies to ensure data quality and data integrity of critical IT infrastructure and business data intelligence. This includes copy data management, software configuration management, data retention management, business intelligence, and many other key aspects of enterprise data governance for utilities dealing with the exponential growth of structured and unstructured data alike.Visit www.Meridian-Integration.com
Automic, the leader in business automation software and acquired by CA Technologies, helps enterprises drive competitive advantage by automating their IT and business systems – from on-premise to the Cloud, Big Data and the Internet of Things. With offices worldwide, Automic powers 2,700 customers across all industry verticals including Financial Services, Manufacturing, Retail, Automotive and Telecommunications. Visit www.automic.com
Combining a proven and complete solution offering for customer engagement with deep utility market expertise and a commitment to rapid, agile response, Level One is a billing and payments partner like no other. Level One’s ability to rapidly configure and deploy solutions is virtually unmatched in our industry. Level One equips you with intuitive tools to simplify management of billing and payments across channels, providing unified views for your business, empowering content management tools for your users, and easy account access for your customers from any device—from dynamically personalized printed bills and letters; to e-delivery via web, email and mobile; to PCI-compliant payment acceptance by web, text and IVR. Visit www.GoLevelOne.com.
Enterprise Solutions Consulting (ESC), an Oracle Certified Specialized Customer Care and Billing (CC&B) partner, helps electric, water and gas utilities enhance their customer experience and leverage existing Customer Information Services (CIS) capabilities. ESC specifically focuses on Oracle CC&B implementations & integrations, accelerated upgrades and Application Management Services (post-implementation support). Our highly effective consultant base consists of seasoned Oracle Utilities professionals focused on both the technical and functional aspects of Oracle Utilities architecture technologies. ESC has earned the reputation for being an industry leader as a “proven, flexible and transparent” partner. Visit www.esc-partners.com
Prithibi Consulting Services is a full service System Integrator specializing in cloud implementation and support of Oracle CC&B, WAM, MDM, Oracle Field Service Cloud (OFSC) and other Oracle Utility applications. Prithibi is the first SI to have taken Oracle CC&B and put it in the Oracle Cloud. It is also the first SI to have integrated Oracle CC&B with Oracle Field Service Cloud and Oracle Service Cloud, providing a fully integrated solution to its utility clients. Prithibi is currently offering a hosted and fully supported solution of CC&B, OFSC and a Customer Self Service application, with the goal of building on this to offer a comprehensive array of applications consistent with our vision of “Smart Utilities.” Visit www.prithibiconsulting.com
CSG International is a trusted partner helping clients launch and monetize services in the digital age and enhance their customer experience. From traditional print-and-mail to electronic statements, email, SMS/text, voice, kiosks and payment solutions, utilities can rely on CSG to deliver a consistent, seamless customer communications experience. For more information, visit www.CSGi.com/solutions/customer-experience.
Blue Heron Consulting is a 100% utility-focused system integrator/consulting firm and industry leader delivering on-time and on-budget implementations for the entire Oracle Application utility suite of products (CC&B, MWM, WAM, MDM, etc.). The company’s track record delivering on budget implementations (typically at 20-50% lower cost than competitors) is unmatched in the industry and can be attributed to our ability to leverage 16 years of lessons learned, best practice knowledge, tools, templates, and accelerators. If your utility is seeking a proven, low risk, cost effective alternative over expensive/high risk vendors, contact BHC. Visit www.BlueHeron-Consulting.com
Uberlytics – Experts and Innovators in Criticality Analysis
Through our unique and best-in-class criticality analysis facilitation and tools, Uberlytics helps asset intensive organizations answer two important questions: Where are we at risk? What is most critical to our mission and operation? Answering these key questions is foundational to setting priorities and delivering maximum value from your assets.
The Uberlytics Criticality Analyzer™ is a sophisticated, highly configurable and powerful software tool for efficient and rapid facility-wide criticality analysis, designed to discover unidentified risk, and supports any ISO 55000 compliant AM program. Tacoma Zach, CEO of Uberlytics, just published Criticality Analysis Made Simple, through Reliabilityweb.com. Visit www.Uberlytics.com
With more than 1000 clients and 300 million transactions annually, Paymentus is an established leader in secure paperless billing and payment solutions. Our comprehensive eBilling and Payment Platform allows utilities to provide a unified customer experience that includes online, mobile, IVR, text, kiosk, and agent-assisted bill-pay channels, as well as a full range of customer communication options. Learn more at www.Paymentus.com
Utilicore Consulting, founded in 2015, brings over 15 years of experience in the Utilities Industry. Founder, J.T. Smith, is well equipped with a highly diversified set of skills including Natural Gas, Electric, Water, and Waste Water Utilities. J.T. also has expansive knowledge in Liquefied Natural Gas Storage/Peak Shaving Facilities and PHMSA Regulation arenas. In addition, J.T.’s background in Information Technology provides the ability for Utilicore Consulting to collaborate with all levels within the client’s organization as well as technical resources to define solutions that are both efficient and sustainable. Visit www.UtilicoreConsulting.com
Not long ago, you would be hard-pressed to find an organization whose GIS and enterprise systems had achieved meaningful integration. Our founder, Skip Heise, having implemented custom integrations for many years himself, saw the need for commercial off-the-shelf (COTS) software to address this growing demand in the utility industry.
In 2009, Heise’s idea came to fruition with the formation of GeoNexus Technologies. GeoNexus was founded with a mission to help asset-intensive organizations improve workflow performance through the strategic integration of GIS and Enterprise Asset Management (EAM) Systems.
Six years later that mission is still alive. Our intelligently evolving GeoWorx Suite of products has helped over 30 organizations perform effective and lasting integrations. Under the leadership of Mr. Heise and our expert staff, we continue as the industry leaders in providing COTS software for integrating GIS and EAM Systems. Visit www.Geo-Nexus.com
IntelliTect Corporation is a high-end software architecture and development consulting firm based in Spokane, Washington and Dallas/Ft. Worth, Texas.
Our expertise and focus on quality drives lower risk and lower total cost of ownership for our clients over the lifetime of the solutions we deliver. Visit www.Intellitect.com
Camcode is the most experienced barcode service provider in the utility and industry. We are your complete source for standards compliance and asset traceability solutions. With Camcode’s understanding and expertise, we know the best way to plan your program, manage your data, mark your items, integrate your equipment and install identification labels. Learn more at www.Camcode.com.
TMG Consulting has deep knowledge of utility company operations and disruptors – the factors and technologies forcing them to change. From the CIS and ERP, to MDM, AMI, Smart Grid technologies, and Edge Systems, we offer Advisory, Client-side Delivery Support and Research services to guide companies through transformative IT projects.
The experience of TMG’s consultants and our proven delivery methodologies serve as an insurance policy for our clients. We have delivered more than 400 projects for 250 investor-owned utilities, municipalities, cooperatives, and competitive retailers since 1992. Several have been recipients of project excellence awards throughout the years.Visit www.tmgconsulting.com
InfoSend utilizes an advanced approach to offer innovative solutions for organizations seeking Data Processing, BillPrint & Mail, and eBusiness services. With customized, flexible and secure solutions, choosing InfoSend will significantly reduce total overhead costs while offering excellent service and quality. Together, let’s reach your customers more effectively. Visit www.infosend.com. Visit www.Infosend.com.
Every Payment, Every Source Invoice Cloud (IC) offers the highest adopting, Integrated Electronic Payment solutions for utilities, municipalities, schools, and healthcare providers. Our suite of real-time, e-payment solutions includes credit/debit, e-check, and bill presentment services for mobile (responsive design and Pay-by-Text), web, IVR, kiosks, point of sale and automatic, scheduled, one-time, and Online Bank payments. Invoice Cloud delivers seamless CIS to e-billing to e-payment capabilities that improve customer service, reduce costs, and eliminate paper checks issued by online banking sites. Visit www.invoicecloud.net.
Intelligent Utility magazine reflects the cutting-edge, modern visage that is the modern utility. We show you the power business from current to customer, from transformer to Twitter, from distribution to digital highway–with unique angles, valuable insights and diverse global sources. With a cache of both digital and print subscribers, this magazine brings daily power content that goes way beyond the everyday. Visit www.IntelligentUtility.com
Reliabilityweb.com is a specialty publishing company focused on information delivery of articles, videos, research reports, iPresentation tutorials, tips, and how-to information for maintenance reliability and asset management professionals.
Reliabilityweb.com and Uptime® Magazine focus on the Uptime® Elements™, which provide a simple way to understand a holistic, system-based approach to embedding reliability into an organization’s practices and culture. By using a unified theory to explain the fundamental elements of reliability and how they relate to each other, Uptime Elements, allow everyone to gain an understanding of reliability appropriate to the work they do.
Information is delivered online through the Reliabilityweb.com network of web sites, Uptime Magazine, a bi-monthly magazine for reliability and maintenance management, and a series of maintenance conferences including the International Maintenance Conference (IMC), RELIABILITY 2.0 Las Vegas, and Solutions 2.0. The Reliability Leadership Institute, a 7500 square foot state of the art conference center in Fort Myers, Florida also holds several focused learning events and networking opportunities. Visit www.ReliabilityWeb.com
The Asset Leadership Network is an organization focused on impacting asset management across all industries, markets and sectors that are dependent on physical assets to achieve strategic organizational objectives. Simply, asset management helps organizations realize greater value from their assets, and impacts the financial and operational performance of the enterprise.
The vision of the Asset Leadership Network is to increase the awareness of private industry, public organizations and government entities regarding the application and use of ISO 55000 to realize the full value of their assets through managing risk and opportunity, in order to achieve the desired balance of cost, risk and performance. Visit www.AssetLeadership.net