HEXstream helps customers derive new insight into emerging trends and behaviors from large volumes of complex data sets to help them refine how they engage with customers, employees, and partners. We help organizations gain valuable insights through dynamic technology solutions.
Meridian Integration is an international leader in digital engagement, implementation, upgrade, and consulting services for the utility industry. Our global team of utility and solution experts help companies build competitive advantages by leveraging our cutting-edge technology and deep domain expertise, to create unparalleled user experiences and tremendous process improvements; all focused on driving operational excellence and improved profitability.
Since inception in 2008, Meridian has worked with hundreds of utilities and municipalities on everything from CIS, MDM, and AMI implementations, to custom code and managed support services. The breadth and depth of our experience is vast and our ability to utilize this experience on our client’s projects creates immediate impact and value.
We are trusted advisors to our clients who range from municipal utility commissions to large IOU’s. This broad range of client types provides us with unique perspectives and best practices that are real-world tested and allow our clients to gain valuable insight on driving excellence across their entire organization.
Learn more at www.meridian-integration.com
Mycelium Software is the leading provider of automated testing solutions for Oracle Utilities. Mycelium has helped numerous, medium-to-large-scale utilities achieve operational excellence by reducing overall cost-of-ownership through automated testing, data conversions, copy data management (data subsetting), and DevOps. Our end-to-end solutions are used by system integrators to streamline project implementations. In addition, our utility clients utilize our solutions to efficiently manage their day-to-day operations and improve the overall quality of their processes.
Automate your entire enterprise of mission-critical CRM/ERP assets with Mycelium Software. Our suite of products includes Data Purge & Archive, Data Conversion & Transformations, Automated Testing, and Automated CI/CD Pipelines for DevOps. This feature-rich suite effectively achieves operational objectives and promotes digital transformation. Visit us at www.myceli.com
Oracle Energy and Water partners with the world’s gas, water, and electric utilities to empower, enhance, and enable your every day. Helping companies solve energy and water problems with the right software/cloud answers.
Thrive in a sustainable, affordable energy and water future. Deliver outstanding customer experiences, improve energy efficiency, and manage networks and assets so you can deliver essential services to your communities every day.
Paymentus (NYSE: PAY) is a leading provider of cloud-based bill payment technology and solutions. We deliver our next-generation product suite through a modern technology stack to more than 1,300 billers across North America. Our omni-channel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type.
Paymentus’ proprietary Instant Payment Network™, or IPN, extends our reach by connecting our IPN partners’ platforms and tens of thousands of billers to our integrated billing, payment, and reconciliation capabilities.
Paymentus serves billers of all sizes across a variety of industry verticals, including utilities, financial services, insurance, government, telecommunications and healthcare. For more information, please visit www.paymentus.com.
Red Clay Consulting leads utilities in digital transformation. Over the last twenty years, Red Clay has helped more than 300 utilities throughout the world evolve by improving operations and customer experiences. Our consultants provide expert guidance from a project’s conception to its post-production support. We focus on the industry’s leading software Oracle Utilities and are a Gold Level Member of the Oracle Partner Network. Red Clay takes great pride in our stellar reputation throughout the industry – a reputation built on training, experience, teamwork, and commitment to the client.
Red Clay is a dynamic company of engaged individuals eager to grow and contribute. Our employee-centric and award-winning culture focuses on collaboration and community and provides ongoing opportunities for development and career growth. Our core values are – Achieve excellence together. Embrace and drive change. Exceed expectations. Invest in relationships. And, enjoy the journey – inform every aspect of how we operate.
Visit www.redclay.com to learn more about our mission of doing what’s right and fair for our clients, our employees, and our company.
Smart Energy Water, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers. At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water. We partner with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future-ready.
Rated #1 Platform for Digital CX and WX, know more about them here: http://www.sew.ai
TMG Consulting is the leading provider of comprehensive advisory and professional consulting services focused on Cloud and on-premise IT projects within the utility industry. Since 1992, nearly 300 utilities have trusted TMG to provide exceptional utility Client-Side Professional Services (CSPS), managed services, application road map support, and IT procurement services.
TMG has been the guiding force for the largest CIS Cloud projects in North America, including Oracle’s first full Customer to Meter (C2M) Cloud solution. TMG’s depth of Cloud expertise includes business case development, contract negotiation, and implementations, and encompasses both small and large utilities for electric, gas, and water.
TMG has proven its ability to keep vendors and internal team members on track through program and project oversight, as well as delivering technical and functional resources, Organization Change and Business Transformation, testing, data cleansing, and conversion. TMG provided these services on eight of the last nine award-winning CIS projects at CS Week. Visit us at www.TMGConsulting.com
Woman-owned Triniti Consulting provides business-driven technology solutions to address the needs and challenges of the modern, digital utility. Triniti is composed of thought-leaders who not only understand how the industry is developing today but where it is going in the future. This allows Triniti to guide utilities in the best solutions to meet the most complex business requirements of today, while building scalable and adaptable solutions for the future. Triniti has extensive knowledge and experience implementing key industry processes supported by Oracle Utilities Customer Technology on-premises and cloud solutions, including but not limited to, streamlining meter-to-cash processes and promoting customer engagement initiatives. Triniti also offers client-side services including vendor oversight, IT roadmap strategy, vendor selection, etc. Leveraging industry best practices, breadth of experience integrating with third party applications, and in-depth knowledge of the Oracle Utilities products, Triniti can help utilities of all sizes exceed short- and long-term strategic objectives. You can find Triniti on the web at www.triniticonsulting.com.
Doxim is the customer communications management leader serving regulated markets, providing end-to-end billing and payment solutions. The Doxim CCM solution helps utilities synchronize communications, improve billing and payments processes, and consolidate print and digital communications onto a single platform. The solution addresses key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions.
Emtec is a global IT consultancy dedicated to helping world-class organizations in the enterprise, education, and government markets drive transformation and growth by employing the latest enterprise technologies and innovative business processes. We empower our clients to accelerate innovation and deliver amazing client experiences to better compete and ultimately lead in their industry. Our “Client for Life” approach is built upon over 20 years of delivering rapid, meaningful, and lasting business value. Our offerings span the IT spectrum from Advisory, Applications (Enterprise, Custom, Mobile, and Cloud) as well as Intelligent Automation, Analytic, Cyber Security, and Infrastructure Services.
ESC specializes in helping electric, water, gas & waste utilities enhance their customer experience & leverage existing Customer Information Service (CIS) capabilities. An Oracle Gold Partner, we are rabidly dedicated to making a real change in the utilities industry by producing concrete, impactful results to delight utilities clients & provide value to consumers while blazing a clear path toward future growth.
ESC understands that your CIS (Customer Information System) or CCS system is the heart of your utility organization. It’s where a consumer first makes contact & touches all the major operational aspects of delivery through the entire life cycle of your relationship. We recently achieved the prestigious landmark as an Oracle Customer Cloud Service (CCS) provider & are the only Specialized Partner that has created a proven & innovative methodology targeted to lower the cost & risk associated with a CIS implementation, upgrade or integration & that care and planning serves to assure you your system continues serving you & your customers without skipping a beat.
InvoiceCloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 2,100 clients across the US and over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.invoicecloud.com
KUBRA offers the most comprehensive customer experience management solutions available to the utility industry today, including 7 of the top 10 gas and electric utilities in the U.S. Our extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for clients and their customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada.
It provides solutions to some of the largest utilities in North America.
When you break it all down, KUBRA:
Founded exclusively to serve the rapidly transforming Energy and Utility industry, each year Sure Power provides dozens of utility clients with consulting and advisory support across the entire suite of Oracle’s utility products. Over the past decade and across more than 120 utilities, Sure Power’s experts have forged an industry-wide reputation for integrity, capability, discipline, and consistent execution. Incorporating lessons learned from our support of more than three-dozen Oracle CIS implementations, Sure Power’s industry leading CCB/C2M/CCS ‘To-Do’ stabilization processing experts have resolved more than seven million billing exceptions for our clients and enabled sustainable enhancements to their organizational capability, operational efficiencies, and service levels. Please visit us in person while at the 2022 OUUG or online at www.surepowerconsulting.com.
Utility Solutions Partners is a premier technology consultancy and systems integrator for mid-size utility companies powered by the Oracle Utilities Product Suite. USP installs confidence, not just software. We provide best-in-breed technical support from a team that is responsive, nimble, and has decades of experience in utilities. Drawing on deep technical knowledge and a lifetime spent in the industry, USP sets the standard for support.
We help utilities get the most from their technology investment, whether that means facilitating an implementation or an upgrade, adding a new function, integrating systems, training staff, or simply providing world-class support. Our principals have worked at Oracle and helped pioneer the Utilities Product Suite. Very few professionals know it better. As an Oracle Gold Partner, we are certified to install and support all Oracle integrated applications.
Abjayon was conceived to focus on customer issues and needs and to provide them with enterprise-grade solutions that not only meet their needs but also bring value. Our deep understanding and expertise in solutions engineering create value for organizations by engineering innovative customer experiences, customizing products and technologies for new markets, integrating new-age technologies, facilitating faster time to market, and ensuring a competitive edge. Be it customer care, billing, network management system, work & asset management, meter data management, or cloud management. Abjayon Inc has ensured the successful implementation of projects across South Asia, the Middle East, Europe, and America.
As an unrivaled leader in the billing and payments space, ACI offers the ACI Speedpay solution, which innovates billing and payment options for customers and clients alike. The ACI Speedpay solution is a trailblazer in the industry, offering the most advanced features and services for clients in the mortgage industry and thousands of businesses rely on the solution to provide customers with secure, convenient billing and payment options.
ACI Worldwide powers electronic payments for over 6,000 organizations around the world. The ACI Speedpay solution enables customers to electronically present bills and collect payments from consumers through a modern, secure platform.
Arch is a diverse, locally owned and globally known staffing firm incorporated in 1993. Along with our other divisions, Arch employs over 20,000 consultants in 72 offices around the world. The IT team of recruiting experts serves multiple utilities and recently played an integral part of the first successful launch of CCS at Grant County Public Utilities. We provide professional and commercial services for all disciplines and industries, including information technology, accounting & finance, administrative, skilled trades, engineering, healthcare and industrial. The Arch network of talent thrives in a culture developed to attract and retain the best. Consultants are provided excellent benefits including paid vacation and holidays to encourage retention. Arch provides support for temporary placement, project management, contract to hire, direct hire, more…
Visit us HERE to learn more!
Headquartered in Southern California, Balboa Bay Partners (BBP) is a certified Minority Business Enterprise (MBE) representing Energy clients on and between coasts. We specialize in everything Energy, from the seed of an idea to the final product.
From assisting with the creation of an RFP to client-side Project Management, BBP’s Advisory Services has recently helped multiple utilities modernize their aging applications. Whether you are in the market for a replacement to your legacy system or exploring moving your existing IT applications to the cloud, our experience offering bespoke solutions for each client is paramount to our success.
BBP’s experience with EV charging and billing solutions for Utilities has allowed us to put our clients in the driver’s seat as they navigate the road ahead. Whether you’re a Utility, an Electric Vehicle Owner, a Charging Station Operator, or just passionate about Energy, we hope to make a difference in your life.
Learn more at www.balboabaypartners.com
BHC Global is a 100% utility-focused systems integrator with a 20+ year track record of delivering high-quality systems and implementations. In addition to its core system integration practice, BHC Global also provides comprehensive managed services and support programs, project health and upgrade assessments, upgrades, configuration audits, and staff augmentation across the Oracle Utilities product suite. We proudly serve utility customers globally including our Canadian company BHC Canada. Experience our commitment to your success.
CriticalRiver Inc. is a trusted technology consulting company for comprehensive, Salesforce, NetSuite, Oracle consulting, implementation, and managed services across the globe. The company’s highly experienced consultants are experts at understanding client needs and delivering strategic solutions that leverage the latest technologies and industry best practices. CriticalRiver’s offerings include digital, cloud transformation, and intelligent automation solutions that empower its clients to automate and simplify processes and improve and enhance operational efficiencies.
Our mission is to deploy right-fit, next-generation solutions for our customers, adding value to their business growth for enduring success. The key differentiator value we offer is myriad and holistic solutions all under one roof that enable our customers to stay focused on their core business goals, while we provide technology consulting.
CriticalRiver has invested enormously in next-generation technologies such as Artificial Intelligence and Machine Learning, the Internet of Things, Robotic Process Automation, Intelligent Automation, Industry 4.0, Digital Experience Platform, and Digital Transformation. As a part of this process, it has built a chatbot/virtual assistant/digital agent that can be used independently or integrated with third-party applications. The bot, named Nimoy, has powerful features to interact, communicate, and engage with humans; follow orders, and accomplish tasks.
Since our inception, Milestone’s core business is as a services company specific to the Utility industry. More specifically, Milestone specializes in extending functionality in mission-critical enterprise applications such as Oracle CC&B, C2M, and CCS, with a focus on those applications and technologies supporting the entire Meter to Cash process. From this extensive experience supporting utilities, Milestone has developed a platform, Milestone eVolve, comprised of ancillary products that help to enhance enterprise applications, improve the customer experience, and increase the efficiency of utility operations.
The ONLINE Utility Exchange is our premier bad-debt management tool. It is the overwhelming choice of utility providers nationwide who want to eliminate their bad debt via enhanced credit reports and industry-leading collections services. Available via the internet or through integrations with leading CIS platforms, the ONLINE Utility Exchange also offers tools to help utility companies comply with important regulations, including the Red Flags Rule. Interested in learning more about the ONLINE Utility Exchange? Request more information by calling 866-630-6400 or visit http://www.onlineis.com
At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do. We are one team that respects and values the diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We’re proud to work here. You will be too. PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore. More information about the company can be found at www.paypal-media.com.