- 15: Want to See How C2M or CCS Would Work Before Doing a Full Scale Data Migration?
- 20: Guardians of the Customer Data — A Web of Security Strategies Unveiled
- 33: How Utility Providers Can Leverage Technology to Create a Frictionless Billing and Payments Experience
- 40: Make Successful CCS Upgrades Boring, Not Challenging!
- 42: Removing Your Product Roadmap Barriers: Custom Code Rationalization
- 43: Postcards From the Road to the Cloud
- 46: The World’s First CCBCS implementation — What Does it Mean for CC&B Customers?
- 69: What’s the Hype with Moving to the CLOUD?
- 73: DERMS and AI — Powering the Future Grid Through Integration and Modernization
- 80: Moving to CCS – Don’t Call it an Upgrade!
- 81: Revolutionizing Work Instruction Creation by using Microsoft and ChatGTP
- 6: Migrating to or Already in the Cloud? Awesome! Now Let’s Talk About How You Can Maximize That Investment!
- 7: Ready, Set, Launch! Essential Guide to Pre and Post CCS Go Live Planning and Execution
- 10: Modernization of Customer Outreach Program in a Water Conservation Initiative
- 11: Orlando Utilities Commission (OUC) Release Management Controls Automation
- 12: Customer Data Protection at a Granular Level to Fulfill Compliance Needs
- 13: Identifying Opportunities for Improving Productivity Through Automated Testing
- 23: Harnessing Alliances for Shared Success
- 24: Enhanced Customer Digital Engagement for Utilities with Meridian Integration’s IDEA Platform
- 30: Customer Technology Modernization for Colorado Springs Utilities
- 34: CIS Assessment, Methodology, Success Factors, Challenges and Lessons Learned
- 37: CCS Go-Live Success — How ATCO Utilized Proven Stabilization Methodologies to Keep Bills Flowing and Protect Customer Experience
- 44: Unlocking the Promise of CCS for Wholesale and Complex Billing
- 45: Optimizing C2M and Kicking It Into High Gear
- 47: OCM at Santee Cooper — The Recipe for an Enhanced Upgrade Experience for All
- 49: Leaving No Customer Behind in 2024 and Beyond – The Way to the Greatest Adoption is Serving ALL!
- 50: Navigating Unchartered Waters — Mapping Out, Identifying, and Addressing Project Challenges Before the Waters Get Rough
- 51: A Journey of Post Go-Live Stabilization From Hyper Care to Steady State Support
- 57: WSSC Water’s Revenue Recovery Program
- 59: Louvisville Water: Empowering the Field Workforce with Unified View of Asset and Workforce on a Unified Platform
- 61: Navigating Go-Live Risk in a Zero Tolerance Environment
- 64: This is Your Circus, These Are Your Monkeys — The Ringmaster’s Guide to Release Management
- 71: Optimizing the Potential of Artificial Intelligence to Improve Business Processes
- 76: CC&B Welcome & Customer Operations Roadmap Highlights
- 82: Transforming Utility Operations — A Comprehensive Approach to Meter-to-Cash Implementation and Organizational Change
- 27: OFS for Utilities User Group Roundtable
- 52: PWP’s Field Service Journey from Paper to Digital
- 35: Usage You Want? Usage You Get! See How the City of Seattle Solved the Challenge of Presenting Interval Usage to their Customers
- 38: Unlock the promise of MDM v2.5
- 39: Leveraging OUAV for Essential Insights into Operational Support and AMI Deployment Efforts
- 67: Digital Transformation and Customer Experience Improvements that Count!
- 16: NMS Roundtable Utility Updates Part 1 of 2
- 31: Con Edison and O&R’s NMS Upgrade Change Management & Training Journey
- 48: Con Edison’s Road to Product Standardization
- 60: Moving NMS Into A Secure Network — Lessons Learned
- 62: Testing Center of Excellence
- 74: NMS-SCADA Integration (Client-to-Client)
- 75: OMA PWA
- 78: NMS Roundtable Utility Updates Part 2 of 2
- 5: Work and Asset Management Recent Releases and Roadmap
- 8: Life’s a Batch
- 9: City of St. Paul Public Works — Preparing for the Future with Work and Asset Cloud Service
- 17: Fayetteville Public Works Commission (FPWC)’s Journey of Integrating GIS with New Oracle WACs Implementation
- 18: Upgrading WAM to WACS using an Asset Management Plan Basis
- 28: Work and Asset User Group Roundtable
- 29: Asset Lifecycle Management (ALM) — The Future of EAM
- 54: Building a Secure and Streamlined Future: Digital Asset Management for Smart Infrastructure
- 55: Leveraging GIS in Oracle Utilities Work and Asset Management
- 58: WACS, ERP and OFS Implementation Case Studay; a Holistic Integration Story