11: Saving Implementation and Maintenance Costs: Best Practices from Oracle
17: Leadership and Governance Failures in Technology Implementations; Still the Number One Reason Projects Go Sidewise
34: A New Era of Integration: Utilizing OIC to Align Work Management Application with CCS
35: Cost-Effective Quality: Low-Budget Strategies for Automated Testing on CCS
44: Complex Transformation Projects: What is the Ideal Environment Strategy?
71: Accelerating Your Test Cycles Through Intelligent Automation
72: Building Redundancies for Your Revenue Streams to Handle Unplanned or Malicious Outages
75: Smoothing a Rocky Road: Nuggets of Wisdom from a Large On-Premise to Cloud CIS Transformation
3: Empowering Business Customers with Tools for Demand Management and ENERGY STAR Benchmarking Compliance
16: CC&B 2.7 Fully Loaded
22: Empowering Communities Through Advanced Customer Engagement (Start/Stop Automation)
23: Wired for Innovation: Oncor’s Journey to Mainframe Modernization and Revenue Management Excellence
26: Connecting with Ease – Simplifying Customer Engagement
27: Decoding Sentiments – Unraveling Emotions Through Sentiment Analysis
32: The Digital Evolution Journey While Keeping the Lights On (no slides, panel discussion)
33: Accelerating CCS Testing with ZenOps BOT: Automation Made Easy
37: Exelon’s Record-Breaking CIS Transformation: A Blueprint for Modernization and Customer-Centric Evolution
40: Empowering Progress: Unlocking Our CCB Technology Evolution
54: Utility IQ, Featuring San Jose Water Company
58: Modernizing District Cooling Operations: Emicool’s Successful Implementation of Oracle Utilities CCS and Impresa CX Portal
63: Revolutionizing Utility Service: How Pasadena Water and Power Enhanced Customer Experience with a New Digital Platform
67: Creating Seamless Customer Experiences By Transforming Billing and Payments
69: Balancing Chaos and Order: Evergy’s CI/CD Transformation
74: CC&B Welcome & Customer Operations Roadmap Highlights
76: Retrospection: On the Other Side of a Meter Solution Cloud Service (MSCS) Implementation… A Year in Review
18: OFS for Utilities User Group Roundtable (no slides, open discussion)
59: OFS Best Practices
60: OFS Roadmap and Idea Lab Submissions
65: Optimizing Field Operations with the ArcGIS Field Maps to Oracle Field Service Integration
66: Managing Contingent Workforce During Major Storm Outages: How Con Edison was Able to Streamline the Onboarding Process, Timesheet Entry, and Crew Integration
13: User Group Roundtable with Oracle – MDM Ideas With AI and ML
21: Modernization of Customer Outreach Program in a Water Conservation Initiative
41: Achieving Operational Excellence: Evergy’s Journey with Oracle Utilities Integrations
42: Renewables, Clean Energy & MDM – Designing Solutions for the Future
50: Meter Data Transformation Built for AMI 2.0
28: Con Edison/Orange & Rockland NMS 2.6 Upgrade Experience
29: Con Edison’s Journey to NMS/GIS Integration
30: Testing Center of Excellence and NMS Upgrade Experience
53: NMS and the UN Model
55: NMS 2.6 Upgrade Experience
73: Using Operations Mobile Application (OMA) to Improve Safety and Efficiency in Fault and Planned Switching Operations
9: Understanding All the Ways the Small But Mighty Service History Empowers You
10: Welcome and Roadmap: Work and Asset Management
19: Work and Asset User Group Roundtable (no slides, open discussion)
38: Getting the Lead Out – A Water Utility’s Journey to EPA LCRR Compliance and Beyond
52: Essential Energy’s Asset Management Implementation Story
61: Streamlining Asset Build: End-to-End Construction Work Management with Oracle
64: Enhancing Utility Operations with Oracle WAM to ArcGIS ESRI Data Connector