C2M Gotchas: ALLETE and Triniti Consulting

Improving Customer Digital Experience with Origin Customer Experience Web Service Self-Portal – a Modesto Journey

C2M TRAINING CLASS: More Than Just Customer Service

Enercare & Red Clay Consulting: To SaaS or to PaaS – A Customer Perspective on Cloud Strategy

HexStream & Clark County WRD: Investing in Analytics

Origin Consulting: How Customer Service Can Leverage QLIK

Getting Usage Calculations Right?

Paymentus & Cedar Falls Utilities: Data-Driven Process Improvement Analytics: Into, Out of, and Within CC&B

A CC&B User Success Story and the Power of Digital Wallets

TMG Consulting & City of Lubbock: Big Bang in Moving Multiple Applications to the Cloud

Utility Solutions Partners: Agile Transformation at Avista­– Leaving Waterfall Behind

Leading the Way with TMG Consulting, Hillsborough County & Grant County PUD: Upgrading CC&B to CCS

Milestone Utility Services & Fayetteville Public Works Commission: Customer Self Service and Oracle Utilities Roadmap

Utilitec & Louisville Water Company: Change your payment solution without impacting your customers

Enterprise Solutions Consulting & Vicinity Energy: Managed Oracle Customer Cloud Service (MSaaS) – Focus on Customer

Red Clay Consulting & EPSA: Leveraging Technology to Expand Energy Products and Enhance Customers’ Lives

Red Clay Consulting & Pasadena Water & Power: Driving Technology Toward a Digitally Engaged Customer

Mythics, Inc. & Southern City’s Public Works Water and Sewer: CC&B Move and Improve to OCI

Utility Solutions Partners & City of Long Beach CA: Auditing Your Rates Configuration